Refund policy

If you are not happy with your purchase you may return it to us for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 30 days after purchase.

Hair must be in the original state the same as it was sent to you or your client.

Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us, and we will send out your requested style.

If the requested lengths change, we will have to adjust the cost of your order.We do not refund shipping charges.

For altered products (bundles are unwrapped / extensions have been worn / color processed in any way) all sales are final. We are a wholesale hair extension company and do not have large margins that might factor this into their retail pricing.